Frequently asked questions

Yes, swimming shorts are allowed on all three of our campsites!

No, both for insurance reasons and for customer comfort. Civil liability insurance will not cover a claim for someone who does not have a customer invoice at the campsite.

What’s more, our water parks are designed for the number of pitches on our campsites. That’s why we don’t open them to outsiders, even if they’re staying on our other sites.

If you come to our campsite or rentals in April, May, June or September, pets are accepted at a supplement of €6 per night.

If you rent a pitch during the summer, pets are also accepted with a supplement of 6€ per night.

However, we do not accept pets in our rentals in July and August at our 3 campsites.

Yes, you can add this option on the booking page or if you have already done so, send us an e-mail and we can arrange it for you. Please note that all 4-flower and Premium accommodations include bed linen and towels in the price.

Each customer reservation includes FREE Wifi for 1 device per person for the duration of the stay. Please note that we are in the mountains and the internet connection is not as good as in town. WIFI covers part of the campsite and you may not be able to get it in your rentals.

Yes, we have on-site bike rentals at our 3 campsites. You can rent a bike from us by the half-day, day or week. click here for more details on the Fountains, here for La Ravoire and here for lo Velâjo.

At La Ravoire et les Fontaines, we have a variety of pitch sizes. Therefore, when you book a pitch with us, please detail the size of your motorhome / tent or caravan and we’ll do our best to find the pitch best suited to your needs. If you’re not sure, please send us an e-mail.

At all three campsites, we have a very family-oriented entertainment program aimed at families with children. It runs from Monday to Friday in July and August only.

For adults, our 3 campsites offer a range of physical activities such as fitness, yoga and gymnastics in the swimming pool during the day in July and August.

In la Ravoire and lo Velâjo: We offer a small program of free activities with two animators from Monday to Friday during July and August, specifically aimed at families with children up to the age of 12.

We have a kids’ club (5-12yrs) Monday – Friday 10.00-12.00. In the afternoons, we offer activities for the whole family, including color runs, slide races, water polo, basketball tournaments and more.

In the evenings, we have a concert every Wednesday night and a pool party with foam for the kids (until 10:30 p.m. maximum). Free introductory diving courses for children over 8 in the evenings and a weekly magic show, face painting and BMX bike acrobatics.

Our entertainment program is modest, and if you’re looking for a campsite with late-night dance parties, camping La Ravoire et lo Velâjo may not be for you!

To the fountains:

The entertainment program at Les Fontaines is more complete and varied because the campsite is larger than our other sites. Nevertheless, the animation style remains very family-oriented, aimed at families with children up to the age of 16. At Les Fontaines, we organize pétanque games, waterpolo for the over-13s, archery for the kids, bingo evenings, karaoke, just dance, etc.

A kids’ club is available from Monday to Friday, 10:00 am to 12:00 pm, for children over 5.

In the evenings, we offer at least one concert a week, with a fireworks display every two weeks, magic shows, bmx bike shows and more. However, it should be noted that we don’t organise entertainment evenings for adults, and that they never end after 10pm to preserve the peace and quiet of the campsite.

Yes, the La Ravoire and Les Fontaines campsites have a varied clientele from different countries, including England and the Netherlands. In high season, July and August, at La Ravoire, the French rate is around 10-20% depending on the week. In Les Fontaines, the French rate is around 40%, with the exception of the last week of July and the first week of August, when the French rate is around 10%.

The reason is that at Lake Annecy, there are very few campsites with 4-star services such as waterslides, restaurants, etc. Our campsites book up very quickly, and foreigners generally book much earlier than the French. Our campsites book up very quickly, and foreigners generally reserve much earlier than the French. This means that when the French start booking around Christmas and January, there isn’t much availability. We try to have a mix of nationalities as we believe this provides the best atmosphere, but we are limited in our ability to stop online bookings from other countries! If you’re staying on our campsites in July and August – particularly in late July and early August – you’ll have to accept that there are few French guests on site.

At Lo Velâjo, we expect there to be more French people on the campsite this summer than at Ravoire and Les Fontaines because the campsite has no regulars and availability will always be there when the French book in January, so no worries about the above question at Lo Velâjo for 2025!

Yes, our 3 campsites are quiet. We ask for total silence after 11:00 pm, out of respect for other guests. We have a security guard on the campsite in July and August at 11:00 p.m. who goes around to make sure there is no noise. Please do not be surprised or offended if you are asked to keep your voice down.

At our 3 campsites, we’re a quiet campsite, suitable for couples and families looking for a peaceful, family-friendly environment. There is a strict policy of silence on the campsites after 11pm. So we’re not campsites for groups of adults on vacation. We strongly advise against booking adult groups in July and August, as you’ll be surrounded by families with children. We will only accept adult group bookings if you agree to our quiet policy, and understand that you must be respectful of your neighbors who may be a family with young children.

Nevertheless, we often receive groups of cyclists and paragliders in the low season, who understand and respect our quiet policy.

Please note, however, that we do not accept stag or hen parties on the campsite, and we make no exceptions in this respect.

Check-in time is from 2.00 pm for pitches and from 3.00 pm for rentals.

Please note that receptions are closed between noon and 2pm. If you arrive early, you won’t be able to check in before 2pm.

Rentals are available until 10 a.m. and pitches until noon.

One vehicle is included in the price for each stay. If you bring an extra vehicle, a supplement of €5 per night will be charged.
Whether the extra vehicle is parked in front of your pitch or not, inside or outside the campsite, the extra charge will be payable.
Additional vehicles include trailers, motorcycles, boats and, of course, another car.

The 3 campsites are located 20 km south of Annecy, near the Doussard beach at the end of the lake. Annecy is accessible by car, bus, bike or boat, depending on your preferences. However, we recommend that you opt for the last-mentioned solutions, so you don’t have to worry about parking and traffic.

La Ravoire campsite is set in a quiet location off the main road, 1 km / 20 min walk from Doussard Plage.

Les Fontaines campsite is set in a quiet location off the main road, 1.3 km / 25 min walk from Doussard Plage.

Camping Lo Velâjo is 2 km from Lake Annecy. This can be reached on foot or by bike via the “chemin des écureuils”, just below the campsite in 30 minutes.

Yes, our teams are pulling out all the stops to get the campsite ready by early July. Rest assured, everything will be ready for your arrival!

Click on the following link to read our terms and conditions.